Coronavirus latest information

We recognise that you may have some concerns about your visit, and we’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus). Your health and well-being is our priority.

Visiting the boathouse

Thank you for your help…

While we all deal with the effects of Coronavirus (Covid-19), we wanted to keep you abreast of the steps our dedicated team are taking to help ensure your safety and comfort. As always, we are thoroughly cleaning the restaurant, ensuring that we focus on high-traffic surfaces – such as door handles, bathrooms, tables, and handrails. Hand sanitiser is available, including by the entrance. Please use this upon entering the building, as well as washing your hands regularly for 20-seconds as per the government’s advice.

book now, cancel later

flexible cancellation policy

It’s fair to say: we’re in unusual times. It’s understandable if you are feeling concerned or anxious. We want to reassure you that it’s business as usual at the boathouse. We are taking every step we can to ensure that this remains a special place that you can escape to. Looking around our restaurant, things are unchanged: the food is as good ever, the atmosphere as buoyant, and hospitality as friendly… If you feel like you need a change of scenery, or you want to indulge with a special dinner at the boathouse, we are here to welcome you.

book with confidence

We understand that you may be holding back on making plans, and we want to reassure you. If you can’t make it, you can cancel. Simply give us much notice as you can. If you have an event booked (for over 10 guests or more), please refer to your original booking paperwork and contact us for advice. If you have tickets for an event we are hosting and it needs to be cancelled, we will absolutely refund your ticket.

FAQs

Where can I find the latest CoronaVirus advice?

The latest advice is here https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public]. This is the advice that we are following.

I have visited a country with restrictions (i.e. Italy) in the last 14 days

You are required to follow UK government advice surrounding any necessary self-isolation.

Should I cancel my booking?

We are currently operating as normal, and there is no need to believe that your visit will be compromised in any way at all. If the Government’s advice changes, we will notify you.

What will happen if there is an outbreak at the restaurant?

If there is an outbreak at the boathouse we will follow advice from Public Health England. As our guest, you will be asked to comply with any additional screening measures that are put in place. If you develop symptoms, however mild, please follow the government advice.

What will happen if the boathouse has to close?

We really don’t expect this to happen. However, if we are forced to close by Public Health England, you will be able to amend your booking to a later date.

If you have any questions or concerns, please contact us on 01225 309318 .